ISO 27001 DEKRA DEEN
Advisory - PCS selection

What must a PCS deliver today? A 12-point checklist.

Choosing a project communication system (PCS - also known as a Common Data Environment, CDE) decides whether a construction project runs in an orderly, traceable and legally sound way - or whether plan revisions, mail attachments and Excel lists end up causing the dispute. This page gives you a structured overview of the criteria our clients have flagged as decisive since 2001.

The four pillars

Functional, technical, regulatory, operational.

A good PCS has to convince in four dimensions. Anyone who only checks the feature list typically overlooks operational aspects (support, SLA, roll-out effort) or regulatory questions (GDPR, ISO 27001, data residency). We recommend evaluating all four pillars in parallel - and adjusting weighting to project size.

Functional What can the system do in practice? Plan management, workflows, viewer, tasks, construction diary integration.
Technical What is the architecture? Web-only, performance, high availability, scaling.
Compliance & security GDPR compliance, ISO 27001, data residency, audit logs, deletion concepts.
Operations & support How fast is onboarding? Who helps with roll-out? What is the 5-year TCO? How reachable is support?
The checklist

12 criteria - with the reason each one matters.

This list distils the requirements that owners, general contractors, planners and project managers have spelled out to us across two decades. Use it as the basis for a requirements specification or a vendor scoring matrix.

01

Versioning & revision tracking

Are all plan revisions kept seamlessly? Are they bundled in one document node and revised automatically? Does every single file version stay accessible long-term?

02

Roles and permissions

Granular down to field level? Per project, per plan category, per company? How heavy is maintenance with 50+ participants?

03

Workflows & notifications

Configurable plan and document workflows with deadlines, escalation and follow-up. Notifications by e-mail or in-app inbox - and steerable per role.

04

Audit trail

Who uploaded, opened, changed or released what, and when? Tamper-proof and admissible in court - this protects you in disputes.

05

Integrated viewer

Viewer in the browser, no local CAD licence required. Mark up documents and add graphic and text annotations - directly in the PCS.

06

GDPR & ISO 27001

Data processing agreement, TOMs, EU data residency, ISO certification of both the hosting provider and the software development.

07

Multilingualism

DE/EN as a minimum, more languages per project. Critical for international joint ventures and foreign subcontractors.

08

High availability

SLA with defined uptime (e.g. 99.9 %). Backup, disaster recovery and transparent maintenance windows.

09

Onboarding effort

How quickly is a new subcontractor activated? Are there self-service flows, quick-start guides, training videos?

10

5-year TCO

Licence + hosting + customising + training + support. Beware per-user pricing: with many subcontractors, costs spiral out of control.

11

Customising

How far can the system be tailored to your processes? Are custom fields, workflows and reports configurable - or is code work needed?

12

Support quality

Do you reach real people with construction know-how? Response times under 4 hours? Is there a dedicated point of contact?

How to use the checklist

From requirements spec to vendor decision.

Three recommendations from practice

First: do not only score features, score vendor stability. A PCS typically stays with you for 3-8 years - who will maintain that product over that period is at least as important as today's feature list. Second: do not let yourself be sold by slide demos. Demand a sandbox loaded with your own plan data. Third: bring later key users (site management, GC planners, subcontractor coordination) into the evaluation early - they spot the gaps between marketing and reality.

Rainer David, Managing Director DOCby.net
"Every vendor shines on their features. To me, what matters first is that collaboration between project participants is made easier and runs smoothly. Personal contact is the heart of the matter in an increasingly digital world - and fast administration plus outstanding customising are, in my view, mandatory."

In a demo we are happy to show you how DOC.project addresses these criteria. You can find the functions in the DOC.project feature overview and the commercial terms under Pricing 2026.

Schematic layout of a project communication system with DOC.project
DOC.project as the central hub - document, plan and workflow management on one platform.
Tip
A thorough PCS selection saves several times the licence cost over the lifetime of the project - not least because fewer disputes arise. More on our background: Perfect Support, Why DOCby.net and our customers.
Voices from the selection process

What convinced our clients to decide.

Major project - price/performance

"When selecting the project communication system for the construction of the A 20 Coastal Motorway, DOCby.net came out as the most suitable bidder thanks to the best price/performance ratio."

Translated from the German original.
AS
Andrea Seidel - A 20 project team
NLStBV - Lower Saxony State Authority for Road Construction and Transport
Structure & flexibility

"The DOC.project platform is very well structured; the project tree can be designed yourself, and even later on the system is so flexible that external folders can be brought in without any problem. Posting revisions works very well."

Translated from the German original.
FS
Ms Seidel - A 20 project lead
NLStBV - Lower Saxony State Authority for Road Construction and Transport
Workflows & approvals

"Unlike other project communication systems, where even just getting access is often awkward, the workflows and approval processes in DOC.project are mapped considerably better; that is a major advantage."

Translated from the German original.
DM
Dirk Molkentin
Procuration Holder / Branch Manager, ASSMANN BERATEN + PLANEN AG Frankfurt
FAQ

Frequently asked questions on PCS selection

Do I need a PCS for smaller projects too?

Rule of thumb from our experience: from around EUR 5 million in construction volume, or once 10+ companies are permanently involved, a dedicated PCS pays off. Below that, DMS functionality with plan workflows often suffices - as long as the audit trail and versioning are clean.

How does a PCS differ from a CDE under the BIM standard?

A Common Data Environment (CDE) is the term used in ISO 19650 for a shared data environment in the BIM context. PCS is the German-language label that emphasises plan management and workflows. In practice the terms overlap heavily.

What are typical licence costs?

Models range from flat per-project licences (e.g. from EUR 300/month) to per-user pricing (from EUR 30/user). When many subcontractors are involved we recommend flat or tier-based models - otherwise user management spirals. Transparent tiers for DOC.project are listed under Pricing 2026.

Should I run on-premise or in the cloud?

For most owners cloud hosting in an ISO 27001-certified German data centre is the right choice. On-premise makes sense in special cases with high security requirements (e.g. critical infrastructure, defence) or for large groups that run their own data centres. DOC.project supports both variants.

How long does a typical PCS selection take?

From the first requirements spec to the pilot decision, plan 8 to 14 weeks. That includes workshops, sandbox tests, reference calls and a TCO comparison. We are happy to support this process in a neutral capacity - get in touch.

Request a PCS selection workshop.

In a 60-minute workshop we walk through your specific requirements against the checklist and deliver a first scoring matrix. Free of charge, with no sales pressure.

+(49) 531 288 539 40
service@docby.net