Plan pinning
Pin defects precisely on DWG, PDF or DXF plans. Drop the pin with one tap, zoom with the magnifier. Plans available offline.
Construction defect management software
Up to 57 % less rework per defect.
Capture construction defects directly on site - pin them on plans, attach photos, assign to subcontractors, track deadlines, sign off acceptance audit-proof. DOC.mobile Defect Management has been in use for more than 20 years - on high-rise and civil engineering projects, large infrastructure programmes and turnkey residential developments.
Defect Management Done Right
The snag list that walks the site with you - instead of piling up.
Construction defects are not the problem - the effort to manage them is. Whoever tracks defects on paper or in Excel loses hours transcribing, sorting and chasing reminders. DOC.mobile Defect Management bundles capture, assignment, deadline monitoring and sign-off into one workflow. Open the app, photograph the defect, drop a pin on the plan, pick the responsible subcontractor - done. The reminder system handles the rest. On a typical large project, our clients save up to 57 % of rework effort per defect - confirmed by studies in residential construction and large-scale transport infrastructure.
From snag to settled record - one workflow.
Whether you're dealing with snags during construction, acceptance defects or warranty defects: every record has a clear status, an owner, a deadline and an audit trail. Plans are imported as DWG, PDF, DXF or IFC, defects are pinned directly on the digital layout, photos are attached in full resolution at the defect position. The back office runs analytics on the web client: open defects per trade, average time-to-fix, overdue items, escalation needs.
- Mobile capture iOS/Android
- DWG/PDF plan pinning
- HD photo attachment
- Subcontractor portal
- Deadline escalation
- Audit-proof records
- Sign-off workflow
- PDF/Excel export
On average
57 % less rework per defect, 40 % faster sign-off, zero lost defects thanks to seamless follow-up. Figures from comparison projects with Excel-based predecessor processes.
Benefits at a glance
Eight reasons site managers and supervising engineers switch.
From plan pinning to Excel export for the handover walk - DOC.mobile covers every step in the lifecycle of a construction defect. Here are the most important features for buildings, civil engineering and plant construction.
Photo attachment
Unlimited photos per defect, auto-compressed, annotate with arrows and notes. Visual evidence on record.
Subcontractor assignment
Assign directly to trades or subcontractors - including their own portal login. Subcontractors report fixes themselves.
Deadline escalation
Automatic reminders before due date, escalation to site management on overrun. No forgotten defects.
Recurring follow-up
Defects re-surface automatically once a deadline triggers or a subcontractor reports a fix. Watertight.
Sign-off workflow
Site walk, sign-off with touch signature, remaining items automatically rolled into new deadline. Audit-proof.
Analytics & reporting
Live dashboards for site management: open items per trade, lead time, top-10 root causes. Steer by data.
PDF/Excel export
Export defect lists as audit-proof PDF or editable Excel. For owners, surveyors, courts.
How the workflow runs
From defect to documented sign-off in four steps.
First inspection, ongoing supervision or formal acceptance: the workflow is always the same. Clearly defined roles, clear responsibilities, watertight documentation.
Capture
On site - with photo and plan pin
Pick defect type, take photo, drop pin on the plan, dictate description. Works offline - sync later.
Assign
To trade or subcontractor
Select subcontractor from the project list, set deadline, auto-notify by e-mail or portal.
Fix
Subcontractor reports back
The subcontractor opens their defect list in the portal, fixes the issue, uploads photo, reports completion.
Sign off
Walk with touch signature
Site management inspects on site, accepts or rejects. On acceptance: digital signature, PDF report, audit archive.
From the field
What site management and surveyors report.
"The Squaire" major project
"From day one we had a fully functional system at our disposal - no onboarding delays. The recorded defects could be processed very efficiently thanks to the automatic assignment of photos. That is what distinguishes this system; in the past, doing it by hand was extremely tedious."
Translated from the German original.SL
Stefan Lösch, project manager
IVG Asset Management GmbH / The Squaire GmbH & Co. KG
Construction management & follow-up
"… the teams get along well with DOC.mobile and like using it. The functions for multiple defect notices (1, 2, …) and deadline-based operations have been well received. In particular, deadline tracking and the report engine work very well!"
Translated from the German original.US
Ulrich Stiem, Managing Director (1999 - 2014)
mürlepartner Baumanagement GmbH
FAQ
Frequently asked questions
What site managers, developers and surveyors ask most often.
Is the defect documentation audit-proof?
Yes. Generated defect protocols meet the formal requirements for German VOB/B and standard FIDIC-style acceptance procedures. Each record contains type, location, scope, deadline and responsible party. Digital signatures are recognised as legally binding under §126a German Civil Code (BGB) and eIDAS.
Can we connect DOC.mobile to our cost management software?
Yes. Standard connectors via REST API to RIB iTWO, Nemetschek Allplan, California.pro, BRZ and ARRIBA are available. Defects can be linked automatically to BoQ line items, change orders flow back into the cost system.
Does it work with BIM models (IFC)?
Yes. IFC models are rendered in the 3D viewer. Defects are attached directly to building elements (BCF-compliant), geo-located in the model's room coordinate system. Bidirectional BCF exchange with Autodesk Construction Cloud, Solibri and Bimcollab.
Can acceptance defects and warranty defects be tracked separately?
Yes. Both can be captured in DOC.mobile as their own defect category and given a status, an owner, a deadline and an audit trail. You decide the legal classification - before or after formal acceptance - and the relevant deadlines yourself.
Can subcontractors without a licence work on defects?
Yes. Through the free subcontractor portal, every external party can see their own defects, report fixes and upload photos - no licence and no app installation required. Browser is enough. You control visibility per role.
What about GDPR and photo data?
All data is hosted in our ISO 27001-certified data centre in Germany. Photos are transmitted with TLS 1.3 and stored encrypted at rest (AES-256). Data processing agreement, TOMs and deletion concept are standard.
How fast are we productive?
One kick-off workshop, two days of project parameterisation, one day of training - within five working days the first walk is on the system. We ship templates for the most common defect categories (plaster, screed, electrical, MEP, windows).
Can I import plans as DWG, PDF and DXF?
Yes. DWG, DXF, PDF and IFC are supported natively. Plans are tiled server-side for mobile devices, even large site layouts render smoothly on tablet. Offline caching per project.
See DOC.mobile Defect Management in 30 minutes.
We will run you through the entire workflow on your own plans and trades. Other DOC.mobile solutions such as Construction Diary can be shown in the same session. Response within 1 business day.
+(49) 531 288 539 40
service@docby.net